Granite State Quality Council & Northern New England Alliance for Excellence

Congratulations to Chemtan Company, Inc. (Chemtan) for earning recognition in the 2014 GSQC Award and Recognition Program as a Profile Recognition recipient.

Chemtan is a small, privately owned company headquartered in Exeter that develops, produces, and markets chemicals for the leather tanning industry.

Chemtan received the recognition in part for the following attributes that together, are a solid foundation that guides the company and supports workforce and customer engagement.

• an aligned vision, brand, and core competencies
• the strategic use of suppliers and partners
• the ability to manage in a complex international environment

Click here to learn more about Chemtan and click here to see the full press release

To learn more about the GSQC Award and Recognition Program click here

The ASQ Granite State Section's October meeting will be hosted by GSQC sponsor BAE Systems and GSQC Board member Kevin Riehl.

The meeting will include a presentation and tours of the Circuit Card Assembly (CCA) and Microelectronics Center (MEC) facilities.

Date: October 24, 2013 5-7pm
Location: BAE Systems 65 Spit Brook Road, Nashua, NH

Registration is required before October 21st - click here for more information and registration instructions.

The GSQC is pleased to announce the recognition of two organizations as part of the 2013 Granite State Awards and Recognition Program.

Achievement of Excellence: Phaneuf Funeral Homes and Crematorium. Phaneuf Funeral Homes and Crematorium have been serving the public since 1906 and is one of the oldest continuously family-owned funeral homes in New Hampshire. The Funeral Home offers four full-service funeral homes—two in Manchester, one in Boscawen and one in Littleton—plus two crematories, three non-denominational chapels, and a cremation society. Phaneuf is also a Better Business Bureau Torch Award recipient and has also been named Friendliest Funeral Home in NH Magazine’s Best of NH issue.

Profile Recognition: City of Dover. Dover, New Hampshire - The Garrison City. Settled in 1623, Dover is the oldest permanent settlement in New Hampshire and the 7th oldest in the US. Dover is conveniently located in the seacoast area of New Hampshire, a one hour drive to Boston, MA, Portland, ME and the NH Lakes Region and White Mountains.

We congratulate both of these organizations for their commitment to performance excellence that has earned them the recognition. We also recognize all of our volunteer examiners and judges who used their training in and knoweldge of the Baldrige Criteria for Performance Excellence to evaluate and provide valuable feedback to these organizations.

The Institute for Quality Advancement will offer three different education opportunities throughout New England. 

For more information and dates/locations contact Kathy Letentre (kletendre@qualityadvancement.com).

Partners in Performance Excellence, the state Baldrige-based organization serving Massachusetts and New York, are holding a Best Practice Summit at the Omni Parker Hotel in Boston from October 31 - November 2.
 
The Summit features five recipients of the Baldrige Award, a CEO roundtable, and GSQC Chair/Northeast Delta Dental President & CEO Tom Raffio discussing The Why and How of Superior Service.

The Summit will also have presentations on Strategic Transformation, Integrating Lean and Baldrige for Exceptional Results, Building a Customer Focused Organization, and Process Wrapped in Culture.  Click here for more information on the agenda and pricing (early bird pricing through October 1st!).