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Velcro USA Joins the GSQC as a Sponsor

The Granite State Quality Council is delighted to welcome Velcro USA as a sponsor!

Over 55 years ago in Manchester, New Hampshire a group of men founded a company based on the hard work of a Swiss outdoorsman and inventor. The goal was to take inspiration from nature’s cocklebur and replicate it in an innovative and fun way. This little company grew to become the flagship of a global organization. Velcro USA Inc. has had the opportunity to provide AMAZING CONNECTIONS™ worldwide for over half a century and that simple invention has grown to over 400 worldwide active patents.

Velcro Companies is a technology-driven, global organization providing fastening solutions that solve problems in simple, elegant and surprising ways for businesses and consumers around the world.

Velcro USA is committed to environmental sustainability with 100% of the electrical and thermal power in Velcro Industries’ New Hampshire headquarters self-generated and to active community involvement through volunteered time, donations, and contributions.

Velcro USA, Inc. is located on Sundial Avenue in Manchester. Visit Velcro.com to buy genuine VELCRO® Brand products and to learn more, and “Like” VELCRO® Brand on Facebook: http://www.facebook.com/velcrobrand for more information.

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Dancing Lion Chocolate wins Business in the Arts Award

Dancing Lion Chocolate joined Lincoln Financial Group, Lake Sunapee Bank, and Orr & Reno as the winners of the 31st Business in the Arts Award.

Dancing Lion Chocolate (DLC - Elm Street, Manchester NH) was recognized for sourcing from local artists and its “Life As Art” program. Owner and Master Chocolatier Richard Tango-Lowy is a GSQC Board Member and has used the principles of Baldrige and Performance Excellence to guide DLC's growth from a home-based, part-time passion to an internationally recognized small business.

If you are in the Manchester area stop by to join us in congratulating Richard and DLC, see and taste some amazing chocolate, and perhaps to learn why chocolate and Baldrige align.

Recommended Podcast: Why Success is Your Biggest Enemy and Competitors are your Biggest Strength

Changes to the 2015-16 Baldrige Excellence Framework (Criteria)

 There have been significant changes to the 2015-16 Baldrige Excellence Framework (Criteria).  Below is a summary of these changes.  Click here to get more details on each of the changes.

  • New title and tag line for Booklet
  • New graphic to represent the Criteria
  • Changes to Core Values and Concepts
  • Changes to Criteria – themes: Change Management, Big Data, and Climate Change
  • Structural Changes to Overall and Multiple requirements
  • NEW: Baldrige Excellence Builder (Free download)

Contact me with any questions you have on the changes, the Framework, or the Criteria.

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2015 Leadership Summit: #NHLeadershipSummit2015

04/09/2015 1:00 pm
04/09/2015 6:00 pm

Leadership Book Highlights Fundamental Principles for Sustained Success

There Are No Do-Overs: The Big Red Factors for Sustaining a Business Long Term takes a unique look at leadership and demonstrates that high performing sports teams and sports franchises follow the same guiding principles as high performing companies.

Click here to learn more

Northeast Delta Dental CEO (and GSQC Chair!)Tom Raffio and long-time colleague (and former GSQC Board Member!) Barbara McLaughlin were in the process of writing a book to share the fundamental principles of Northeast Delta Dental’s sustained success and vitality when Tom heard NBA Hall of Famer and legendary Boston Celtic Dave “Big Red” Cowens speak at a conference. He realized that Dave’s key points were in alignment with the book’s themes and a collaboration was formed.

Each of the 11 Chapters in the book highlight a key principle of leadership based Tom’s experience and the wisdom of noted management gurus. Chapters begin with a story from Dave’s career that reflects the principal and end with a “Big Red Factor” that summarizes the keys to success detailed in the chapter. The results is succinct, practical, and entertaining insight into the fundamentals of a high performing organization – fundamentals that apply in sports as well as businesses of all types and sizes.

Listen to a podcast of Tom and Dave on WBZ radio’s NightSide with Dan Rea

Listen to Tom’s interview about the book on an Eat Sleep Write podcast

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Our LEAN Journey - Monadnock Community Hospital

11/19/2014 5:30 pm
11/19/2014 7:00 pm

Join Christine Pillsbury and Jon Gullage as they share Monadnock Community Hospital's journey to do more with less, overcome obstacles and improve process using LEAN/Six Sigma.

This will be a great networking and learning opportunity for any organization considering, beginning, or on a quality journey.

Presented in collaboration with ASQ Granite State Section 104
Hosted by Northeast Delta Dental in Concord

Click here to register

Email us or view the ASQ Section Newsletter for details

Follow us  @NHBaldrige on Twitter or sign up for our Newsletter to receive updates
No cost to attend presentation - Optional dinner follows ($25)

GSQC Partners with PiPEX on "A Guide to Data-Driven Decision Making" workshop

Seeing Is Believing: A Guide to Data-Driven Decision Making

So it turns out there are secrets to success...come find out what they are. This half-day workshop provides you with the key elements, metrics and tools to help you measure and analyze your data and information that exists in your company.

Presenting data in a clear and compelling way is often difficult. In this course, learn how to breathe life into your data and transform rough numbers into impactful visual displays that provide actionable information, demonstrate results, and clearly communicate your message.

Whether you collect, mine, analyze, or review data (or manage others that do), this course will help your organization use data to engage your workforce in improvement and make better decisions, faster.

Lean experts and Six Sigma Black Belts: gain valuable insights in translating your data into the language of business.

         Get more information

Quality Digest Profiles 2014 Baldrige Recipient Sutter Davis Hospital

Quality Digest Magazine has profiled Sutter Davis Hospital in an article and two 30 minute videos.

Sutter Davis is a 48 bed acute care hospital in Davis CA and recipient of the 2014 Malcolm Baldrige National Quality Award in Health Care.

In the first video, Sutter Davis CEO Janet Wagner discusses how Baldrige provided a focus and framework for achieving the hospital's existing goals. She also discusses the investment needed and the value of applying for the award.

The second video provides an overview of the role of quality at the hospital.

The article and videos are excellent resources for anyone interested in better understanding the value and cost of using Baldrige, especially in a small health care setting!

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