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GSQC Partners with PiPEX on "A Guide to Data-Driven Decision Making" workshop

Seeing Is Believing: A Guide to Data-Driven Decision Making

So it turns out there are secrets to success...come find out what they are. This half-day workshop provides you with the key elements, metrics and tools to help you measure and analyze your data and information that exists in your company.

Presenting data in a clear and compelling way is often difficult. In this course, learn how to breathe life into your data and transform rough numbers into impactful visual displays that provide actionable information, demonstrate results, and clearly communicate your message.

Whether you collect, mine, analyze, or review data (or manage others that do), this course will help your organization use data to engage your workforce in improvement and make better decisions, faster.

Lean experts and Six Sigma Black Belts: gain valuable insights in translating your data into the language of business.

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Baldrige Named a Top Leadership Development Program

The Baldrige Program has been ranked as a top 2011-2012 Leadership Development Program by Leadership Excellence magazine.  Baldrige was ranked 11th in the list of government/military leadership training programs along side of others such as the Navy Seals, Army Rangers, and West Point.

The magazine used survey responses, interviews, and site visits to evaluate the programs.  Organizational rankings were based on seven criteria: vision/mission, involvement/participation, accountability/measurement, design/content/curriculum, presenters/presentations/delivery, take home value, and outreach.

The GSQC provides Baldrige training in New Hampshire.  Click here to for an overview of our training programs and contact us for more information.

Seminar: Excellence is a Journey, Not a Destination

04/20/2012 8:30 am
04/20/2012 1:00 pm

High performing organizations demonstrate a common set of core characteristics that provide a foundation for sustained excellence and success.   Excellence is a Journey, Not a Destination will provide participants with insight and practical advice on how to apply core characteristics such as visionary leadership, customer focus, innovation, and workforce engagement to create an advantage for their organization.  A keynote case study, facilitated self-assessment, and best practice coaching from a panel of New Hampshire industry leaders will support participants in defining next steps customized to their organization’s unique environment and needs.

Click Here for more Information

Thank you to all who participated in our 2011 Best Practices

2011 featured variety in both organizations and presentation topics, demonstrating that every size and type of organization has best practices worthy of sharing. People who attended found that everyone can gain insight from what another organization is doing – even if that organization is very different from your own. 

For example BAE Systems shared how they strive to engage an employee’s hands, head, and heart to support revolutionary innovation and improvements. New Hampshire Ball Bearings demonstrated how putting people first supports both quality and cost efficiency. Dancing Lion Chocolate and the Grappone Collision Center showed how the principles of performance excellence apply to every organization – even a micro business and a body shop. And, Boynton Middle School showed us that creating a culture of student excellence can go hand-in-hand with, and even contribute to fiscal responsibility.

We thank all of our presenters who provided wonderfully informative presentations and were willing to share with others.   We also thank everyone who made time in their busy schedules to join us and hear this outstanding information. We look forward to hearing about more best practices in 2012!
 
If you have a Best Practice that you would like to share contact GSQC Executive Director Anne Warner

 

No Cost Online Curriculum Available for Educators

Baldrige in Education - Online Curriculum

The GSQC is pleased to be able to offer an online resource to our colleagues in education.  The Baldrige in Education Curriculum provides a self-paced overview of how the Baldrige Criteria supports education organizations, both K-12 and Higher Education.  It consists of 9 modules, each approximately 15 minutes in length and each with additional video and written resources from and about education.  This tool is most relevant to leaders of education organizations (including Boards and administrators), but is also applicable to individual educators and staff members who want to know more about how the Criteria for Performance Excellence supports education.  It is also a great resource for education organizations that want to introduce Baldrige and Performance Excellence concepts to all or part of the faculty and staff.

We are providing this curriculum to educators at no cost however a username and password is required.   See The Details below for information on ">registering.   For more information on the Curriculum, how to get the most out of it, or to get help in registering, contact the GSQC.

The Details:

Webinar - Solidifying a Foundation for CSR and Beyond

11/09/2011 12:00 pm
11/09/2011 1:00 pm

Anne Warner, GSQC Executive Director will present as part of New Hampshire Businesses for Social Responsibility (NHBSR) 2011 Webinar Series

Overview: Your business or organization has focused on the components of Corporate Social Responsibility (CSR) - the environment, the community, and the workplace; and has experienced benefit to the (triple) bottom line. How do you prevent the plateau effect and ensure that these efforts and results continue for the long-term? This webinar will explore how to enhance and integrate CSR activities by building a strong organizational foundation that will not only support CSR, but all components of a learning, growing, and thriving business.

This webinar is free for NHBSR Members and $25 for all others.   Click here to learn more or register.

People, Planning, and Process: Best Practices at BAE Systems

07/14/2011 4:00 pm
07/14/2011 6:00 pm

Two years ago BAE Systems shared its robust planning process with us.  Join us for this Learning and Sharing Event to hear an update on this process as well as to learn about two other BAE System best practices:

- Applying Lean and Kaizen to Business Processes

- Engaging Employees with the EMPOWER program

When an organiztion combines planning with an engaged workforce and efficient processes, Performance Excellence happens. This is a great opportunity to learn from and  adapt tested practices to your environment in support of your own improvement and excellence goals!

BAE Systems will host this event at SERESC in Bedford NH.

Contact us with questions

Register Online for this no cost event

Agenda:

- Welcome and Introductions: Kevin Riehl

- Employee Engagement - EMPOWER:  Rance Walleston & Julie Norton

- Applying Lean/Six Sigma to Business Processes: Roxanne Benzel

- Continuous Improvement Applied to Business Strateby: Rich Ashooh & Rich Godlewsky

- Questions and Wrap-up

 

Best Practices of the 2010 Baldrige Recipients

05/09/2011 4:00 pm
05/09/2011 6:00 pm

Register Now!

 

The Granite State Quality Council invites you to join us for a multi-media presentation and discussion of the best of the best practices of the 2010 and previous Baldrige Award Recipients.  These role model organizations have demonstrated financial success through an ability to engage employees and customers [or as appropriate students or patients], and through highly effective and efficient processes.

 

Your goal need not to become a world class or an industry leader for you to gain ideas and insights for your own organization.  We've made the event efficient for your time; boiling 2 days of presentations into about an hour, and will have opportunities for more in-depth learning if interested.

 

 

You will also have time to meet and network with colleagues interested in organizational performance improvement to learn from their performance improvement experiences.

 

This event is open to anyone wanting to learn more about the best practices of the highest performing orgizations in the country and how these practices may apply to their environment.  There is no charge to attend, but please register so that we may get an accurate count

Register Now!

 

Click here for more information on the 2010 Baldrige Award Recipients

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