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best practices

Leadership Summit 2015: Becoming a Great Leader in a Rapidly Changing Environment

In April 2015, the GSQC and Center for Women’s Business Advancement at SNHU partnered to present Leadership Summit 2015.   A diverse group of current and aspiring leaders gathered to learn from Keynote speakers Tom Raffio and Dave Cowens and Panelists Aaron Brandt, Amanda Grady Sexton, Kate Lukzko, and Donna Lencki. Attendees also had time to share their best practices and experiences with each other. The conversation continued at the post Summit networking reception featuring some amazing food catered by SNHU’s student-run restaurant, the Quill.

Panel                   LeadershipSummit Sign                      Summit Discussion

Here is some of the feedback on the Summit:

Mr. Tom Raffio's and Dave Cowens' speech was excellent. Seeing the parallels between these leaders in their varying backgrounds and their styles was very interesting.

All of the speakers in the panel were engaged and knowledgeable. Aaron Brandt was particularly interesting. The culture of his company are quite different (positive) than mine. Initial thought was "wow that is the type of company I'd like to work for"... followed by a more proactive approach. "How do I make my company think like that?"

The Panel was a wealth of experience and knowledge. They also had very diverse areas of expertise covering corporate, government and lifestyle topics. Very good mix of speakers

Having the opportunity to speak with the Panelists at the end of the session was helpful. [They were] able to share some valuable insight on their experiences

Click "Read more" or see below for some insights from our Speakers and Panelists

Insights from the Baldrige Regional Conference

Several New Hampshire people attended October's Baldrige Regional Conference in Cambridge, MA featuring 2008 National Baldrige Award Recipients Cargill Corn Milling, Iredell-Statesville Schools, and Poudre Valley Health System. Thanks to Jack Meagher (New Hampshire Ball Bearings) and Jeff Allar (Stonyfield Farm) for the following practical insights applicable to any organization.

White Paper: America at the Crossroads

How the Baldrige Criteria can improve Business, Education, and Healthcare, and renew the spirit that made us great.


Despite the many challenging policy issues that require top down government attention, the most important problems in business, education and healthcare are structural and operational, and can be addressed locally and independently by enlightened leaders. The Baldrige Criteria for Performance Excellence provide a framework that ensures accountability and organizational sustainability. If broadly applied, they can restore excellence in our country at all levels.

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