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recognition

The 2018 Leadership Summit - June 22, 2018

 

The Leadership Summit brought over sixty established, new, and aspiring leaders together to discuss how to navigate the nuances of excellent leadership.  This year's summit provided leaders with tools and information to mitigate the increasing challenges that come with having to manage and accomplish multiple priorities and tasks. 

Our amazing and accomplished speakers shared their expertise and experience with methods that can help us manage organizational chaos.   They worked with audience members to provide immediate steps that we can take and resources for the future.  Tom Raffio (President & CEO, Northeast Delta Dental and GSQC/NNEAE Board Chair) facilitated us through the event and coached participants in indentifying how to make the most of this information.  Click here to see a brief summary of the Summit.

(Click on the speaker's name for their Bio & topic for an outline of the key points)
Annabel Beerel
(Author & Executive Coach) - Mindfulness: The Power of Attention
Kim Cadorette (Director of Operations, BAE Systems & NHBR 2018 Outstanding Woman in Business) - Leading in a large and hectic business environment
Liran Edelist (CEO of Jedox, Inc) - The impact and benefits of Analytics for Leaders
Beverly Parent (Manager: Software Quality Assurance, Northeast Delta Dental) and Viktor Kobzar (Project Manager, SoftServe) - Shift from Chaos to Flow

 

Thank you to all our speakers and participants for a thoughtful afternoon.   Many thanks to the team at the Northeast Delta Dental Conference Center for a seamless event, dispite some complex logistics!!

Contact Anne Warner if you would like to participate in next year's summit and for more information.

                      

Values Based Leadership Summit

 In June the GSQC/NNEAE held its third annual Leadership Summit.  This year’s event explored the nuances of “Values-Based Leadership” (VBL) and featured experienced leaders discussing this complex topic with newer and aspiring leaders.

As an example, keynote speaker, David Boynton, Co-founder and General Manager of 7th Settlement Brewery in Dover, shared how he resisted the pressure to have televisions in the bar in order to foster a “pub” or public house environment.  This initially resulted in some customer complaints and an empty Super Bowl Sunday, however committing to this value resulted in steady business as a gathering spot for the community.   This fall the restaurant will again lean on its values and be the first restaurant in New Hampshire to adopt a new pay scale including a no-tipping policy to support teamwork and equity of pay for all employees.

                

The Summit featured a segment, expertly facilitated by Suzanne Murphy (Founder, Performance Through Leadership), to help those in attendance identify the connection between values, behaviors, and results.  Eileen Groll Liponis (Executive Director of the NH Food Bank), Andy Moysenko (Owner, Advyce), and Janet Walsh (Director HR/Legal Counsel, Digital Prospectors) joined us for a panel of experienced leaders who shared their insights on VBL and answered questions from the audience.  Discussion topics included how to look at a situation from a different perspective – for example to use the value of optimism to find a positive path in a situation that at first appears to be negative; how to successfully bring existing values into a new leadership position; and managing the challenges of engaging the workforce in the organization’s values.

This event also celebrated PeoplesChoice Credit Union’s (PCU) Profile Recognition for their demonstrated Foundation of Excellence.   PCU is NNEAE’s first recognition recipient from the state of Maine.

The Leadership Summit was created to explore the nuances that help leaders become excellent leaders.  The design of the Summit implicitly draws on the Baldrige Category of Leadership and core value of Visionary Leadership with the goal that all participants leave with renewed energy, at least one idea that they can implement immediately, and other practices that they can work on for the long term.  We welcome your questions about VBL and suggestions for future Leadership Summits.

The 2017 Leadership Summit: Drive Success Through Values-Based Leadership

 

Contact anne@gsqc.com for more information

 

Click here to learn more about our speakers

 Support leadership excellence in Northern New England by becoming a Summit Sponsor or contact us to learn more.

Northern New England has an opportunity to help restore federal funding for Baldrige

If you believe that Baldrige is one of America's best investments, please read on because those of us in Northern New England have a unique opportunity to make a difference.

The Baldrige Foundation is working to restore federal funding for the Baldrige Program in the FY2017 Budget.    This process began with the Senate and House Appropriations Committees.   Both Senator Shaheen (NH) and Senator Leahy (VT) are members of the Senate Committee and have been contacted.  We now need everyone in New Hampshire, Maine, and Vermont to contact their Congressman (House or Representatives) and ask them to sign-on to Congressman Sam Graves' Appropariation request for Baldrige.  Gongressman Graves is leading this fight for us and he needs the support of his colleagues - our member of congress.    Please email your congress person using the information and documents provided to indicate your support for this small amount of funding that will make a tremendous difference to our country.

We appreciate you taking the time to support Baldrige. The $7.5 million appropriations request for restoration of federal funding combined with the Baldrige Foundation's financial support assures the Baldrige Program’s continued reach across key sectors of the economy, including health care and education, and strengthens the formal nation-wide network of state and regional programs.

Instructions for contacting your congressman:

  • Explain to them the importance of the Baldrige Performance Excellence Program and ask them to support the Baldrige Program in the Fiscal Year 2017 appropriations (Text copy and PDF copy attached).
    Feel free to add how the Baldrige Program affected you or your organization.

 

If you have any questions please contact anne@gsqc.com

Thank You!

 

 

2013 GSQC Recognition Recipients

The GSQC is pleased to announce the recognition of two organizations as part of the 2013 Granite State Awards and Recognition Program.

Achievement of Excellence: Phaneuf Funeral Homes and Crematorium. Phaneuf Funeral Homes and Crematorium have been serving the public since 1906 and is one of the oldest continuously family-owned funeral homes in New Hampshire. The Funeral Home offers four full-service funeral homes—two in Manchester, one in Boscawen and one in Littleton—plus two crematories, three non-denominational chapels, and a cremation society. Phaneuf is also a Better Business Bureau Torch Award recipient and has also been named Friendliest Funeral Home in NH Magazine’s Best of NH issue.

Profile Recognition: City of Dover. Dover, New Hampshire - The Garrison City. Settled in 1623, Dover is the oldest permanent settlement in New Hampshire and the 7th oldest in the US. Dover is conveniently located in the seacoast area of New Hampshire, a one hour drive to Boston, MA, Portland, ME and the NH Lakes Region and White Mountains.

We congratulate both of these organizations for their commitment to performance excellence that has earned them the recognition. We also recognize all of our volunteer examiners and judges who used their training in and knoweldge of the Baldrige Criteria for Performance Excellence to evaluate and provide valuable feedback to these organizations.

2013 Phanuef Funeral Homes & Crematorium Achievement of Excellence Recognition

GSQC Recognizes Boynton Middle School, Examiners and GSTEA Judges

On Wednesday August 15th, the New Hampshire Board of Education recognized Boynton Middle School (BMS) in New Ipswich on Wednesday for its Achievement of Excellence.  (See Photo: from left to right - Asst. Principal Chip Mercurio, Board of Education Chair Tom Raffio, SAU 87 interim Superintendent Dr. Betsey Cox-Buteau, and Principal Tom Starratt).  On Monday August 20th, the 25th anniversary of the Baldrige Program, the GSQC held a Recognition and Sharing Event to congratulate and learn from BMS as well as thank and recognize our volunteer examiners and judges who make our program possible.

The Achievement of Excellence is the highest level of recognition in the 2012 GSQC Awards and Recognition Program (see press release for details).   In an interactive presentation, BMS Principal Tom Starratt and Assistant Principal Chip Mercurio shared their student, staff, and stakeholder-centered approach to school improvement and why they chose to use the Baldrige Education Criteria to support this approach.

The GSQC Examiners and Team Excellence Award Judges who served in our Programs this year were also recognized at this event.  In the attached photos, GSQC Chair Tom Raffio recognizes

  • The GSQC Examiners (from left to right: Sarah Beckley, Debbie Krider, Cathy Frankel, Tom Raffio and Richard Tango-Lowy.  Also serving but unable to attend are: Ray Bouchard, David Harrison, and Larry Blachut)
  • The GSTEA Judges (from left to right: Mariann Murphy, Cathy Frankel, Tom Raffio, and Kevin Cooney.  Also serving but unable to attend are Beverly Parent, Bob Dufresne, and Chris McRae) 

We are truly grateful to all who participated in our Recognition and Awards Process this year.   Contact GSQC Executive Director Anne Warner to learn more about the benefits of becoming an applicant, examiner, or judge for the coming year which kicks off in September!

 

 Thank you to our sponsor Northast Delta Dental for hosting this event

Click here to see the BMS Recognition Announcement

2012 GSQC Examiners

Boynton Middle School Recieves Commendation from Gov. Lynch

On September 20th, State Board of Education Member Tom Raffio presented a Commendation to Boynton Middle School on behalf of Governor John Lynch.  The Commendation, in part, thanked the teachers, administrators, and students for all of their hard work in support of reducing the drop out rate and increasing the number of students going on to college.

Boynton Middle School in New Ipswich, NH and part of the Mascenic School District is a 2011 GSQC Profile Recognition Recipient.  Principal Tom Starratt and his team have developed an outstanding presentation on their best practices.   You can contact Prinipal Starratt or the GSQC to learn more about scheduling this presentation for your group or organization.

Once again, Congratulations to the Boynton Middle School!!!

To learn more about Boynton Middle School's Profile Recognition, see the attached document.

 

 

BMSProclamationPresentation

Granite State Team Excellence Awards

Does your Organization have  a High Performance Team that deserves recognition?

Would your Organization like feedback on its team processes and projects based on the best in the world?

Would you like to learn how to develop and support High Performance Teams?

Participant in the Granite State Team Excellence Award Process as an Applicant or a Judge!

The most successful companies, public sector agencies, and health care and education organizations have discovered how they can improve results through the formation and recognition of teams.  Private and public sector organizations are relaizing just how important work teams can be in terms of reducing costs, saving money, fostering innovation, and boosting bottom-line results.

The Granite State Team Excellence Awards program (GSTEA) is being established for the purpose of encouraging the formation of work teams, fostering their ability to perform systematic continuous process improvement, and formally recognizing organizations for their teams’ accomplishments.

This assessment process provides an opportunity to compare your team’s efforts toward project and process improvement with the best… and get the recognition you deserve! This assessment process also provides an opportunity for individuals to enhance, and be recognized for their ability to guide process teams by participating as Program Judges.

Key Dates:

 

The GSTEA is based on the American Society for Quality’s (ASQ) International Team Excellence Award (ITEA) and uses the same criteria.  See the attachments for more details on the process and how to apply.

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