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- Positive impact on your operations and business results
- Increase market shareBenefits
- Increase revenues
- More and bigger customers
- PIMS (Profit Impact of Market Strategy) data shows a statistically reliable correlation
GAO report shows companies who have achieved a Baldrige site visit enjoy:
- Higher customer satisfaction ratings
- Higher operating satisfaction ratings
- Increased market share
- Increased sales per employee and return on assets
Benefits to the State
- Improved enterprises create more jobs
- Sharing of improvement ideas
- Sharing of benchmarking information
- Provides government a chance to recognize the good work done by organizations and their senior leaders
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