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Attend the 27th Annual Quest for Excellence Conference!

Register today for the 27th annual Quest for Excellence® conference!

The conference, which will showcase the best practices and lessons learned of the 2014 Baldrige Award recipients, along with those from past awardees, is being held April 12-15, 2015 at the Marriott Baltimore Waterfront in Baltimore, MD. Highlights of Quest for Excellence include:

  • The Baldrige Award Ceremony, which will honor the 2014 Award recipients on Sunday evening, April 12
  • Two in-depth plenary sessions featuring the senior leaders of the 2014 recipients as they share role-model leadership practices
  • Keynote presentations by Katherine Gottlieb, CEO, Southcentral Foundation, recipient of the 2015 Harry S. Hertz Leadership Award on Tuesday, April 14; and Geoff Colvin, Senior Editor-at-Large, Fortune Magazine and Author, Talent is Overrated on Wednesday, April 15
  • 50 best practices sessions featuring current and former Baldrige Award recipients from all sectors sharing their proven strategies and real-world insights in strategic planning, customer focus, workforce engagement, and many more areas important to business success
  • Pre-conference workshops on the afternoon of Sunday, April 12 for beginner and intermediate users of the Baldrige Criteria. These will be facilitated by leaders of former Baldrige Award-winning organizations
  • Opportunities to network with and learn from Baldrige recipients, applicants, Examiners, Alliance for Performance Excellence program representatives, as well as Criteria experts and users in all industries
  • Opportunities to meet conference sponsors 

Register by March 16 for the $150 early bird discount!

For more information about the Quest for Excellence Conference, visit the conference Webpage. For questions, contact the Baldrige Performance Excellence Program at (301) 975-2036 or


2014 Baldrige Regional Conferences

The 2014 Baldrige Regional Conferences will be held

September 9, 2014 - Sheraton Gateway Los Angeles - Los Angeles, CA

September 23, 2014 -Doubletree by Hilton Bloomington-Minneapolis South Minneapolis, MN

  • Attend and engage with current and former Malcolm Baldrige National Quality Award recipients to gain insights on world-class leadership
  • Plenary sessions feature the senior executives of the 2013 recipients – Pewaukee School District and Sutter Davis Hospital.
  • Choose from more than 15 management sessions. Learn real-world best practices, hear how the Baldrige Award recipients address issues affecting today’s managers and leaders, and engage in the discussion.
  • Conferences include numerous opportunities to network with the Baldrige Award recipients and leading practitioners who use the Baldrige Criteria on a daily basis to improve their organizations.

Registration is Open

See Detailed Schedules


25th Annual Quest for Excellence!

for the 25th annual Quest for Excellence conference celebrating 25 years of excellence!

The conference is being held April 7-10 at the in Baltimore, MD and will showcase the best practices and lessons learned of the four as well as past recipients.

Highlights include:

  • The
  • Award Ceremony honoring the 2012 Recipients
  • Plenary sessions featuring the senior leaders of the 2012 recipients
  • A special international plenary session with Award recipients from around the world
  • Over 40 best practice sessions featuring Baldrige Award Recipients
  • A keynote address by Dr. Ben Carson, Director of the Division of Pediatric Neurosurgery at Johns Hopkins
  • for both beginner and intermediate users of the Baldrige Criteria

Visit the Baldrige Performance Excellence Program (BPEP) for more information and updates to the .   Contact BPEP at (301) 975-2036 or with questions.


Attend the 2012 Baldrige Regional Conferences

Attend the 2012 Baldrige Regional Conferences for a one-day showcase of Baldrige best practices!

The events will feature at least 13 current and former Baldrige Award recipients, and the exciting conference programs include an in-depth plenary session featuring senior executives from the 2011 Baldrige Award recipients, 18 interactive management sessions to choose from, and a closing session featuring the President of a Baldrige Award winner

Register today, and come learn, network, and engage in these dynamic events!  Advance registration rates are still available.

The conferences will be held:

September 14
Des Moines, IA
Embassy Suites Hotel on the River

September 28
Scottsdale, AZ
DoubleTree Resort by Hilton Paradise Valley

An optional Pre-Conference Workshop for Baldrige beginners presented by a Baldrige recipient is available the day before each conference.

Sponsorship opportunities are available.  Please visit the Baldrige web site for more information and become a Regional Conference sponsor!

Join the Baldrige enterprise as we celebrate our 25th Anniversary and build an even better future!

The conferences are co-sponsored by the Arizona Quality Alliance, the Iowa Quality Center, and the Alliance for Performance Excellence.

For questions about the conferences, contact the Baldrige Program at 301-975-2036 or


Baldrige Creates Great Value for Organizations and the U.S. Economy

In a recent study, CEO's using the Baldrige Criteria and other Baldrige Program resources reported more benefits than if they had used the best available alternatives to develop their performance excellence strategies.  See the attached document to learn more about this and other benefits of using the Baldrige Criteria for Performance Excellence such as:

1. Baldrige Award Winners create more jobs
2. Baldrige Hospitals save more lives and are stronger financially
3. Baldrige small businesses demonstrate increasing sales, profits, and market share
4. Baldrige manufacturers' revenues improved 48% annually, on average
5. Baldrige education organizations effectively improve reading and mathematics proficiency and graduation rates

To learn more about how to benefit by using the Baldrige Criteria for Performance Excellence contact GSQC Executive Director Anne Warner


2011 Malcolm Baldrige National Quality Award Recipients Announced

On November 22, 2011, Commerce Secretary John Bryson, on behalf of President Barack Obama, and the Baldrige Performance Excellence Program proudly announced the four recipients of the 2011 Malcolm Baldrige National Quality Award, the nation’s premier award for performance excellence.

The 2011 Baldrige Award recipients are:
  • Concordia Publishing House, St. Louis, Mo.(nonprofit)
  • Henry Ford Health System, Detroit, Mich.(health care)
  • Schneck Medical Center, Seymour, Ind.(health care)
  • Southcentral Foundation, Anchorage, Alaska (health care)
These innovative organizations are committed to serving their employees, customers, and patients and to making the United States a better place to live and work.  
Read the press release to learn more about each of these role model organizations.  The GSQC looks forward to sharing the best practices of these organizations at our annual  "Best of Best Practices" presentation late next spring.

Granite State Team Excellence Awards

Does your Organization have  a High Performance Team that deserves recognition?

Would your Organization like feedback on its team processes and projects based on the best in the world?

Would you like to learn how to develop and support High Performance Teams?

Participant in the Granite State Team Excellence Award Process as an Applicant or a Judge!

The most successful companies, public sector agencies, and health care and education organizations have discovered how they can improve results through the formation and recognition of teams.  Private and public sector organizations are relaizing just how important work teams can be in terms of reducing costs, saving money, fostering innovation, and boosting bottom-line results.

The Granite State Team Excellence Awards program (GSTEA) is being established for the purpose of encouraging the formation of work teams, fostering their ability to perform systematic continuous process improvement, and formally recognizing organizations for their teams’ accomplishments.

This assessment process provides an opportunity to compare your team’s efforts toward project and process improvement with the best… and get the recognition you deserve! This assessment process also provides an opportunity for individuals to enhance, and be recognized for their ability to guide process teams by participating as Program Judges.

Key Dates:


The GSTEA is based on the American Society for Quality’s (ASQ) International Team Excellence Award (ITEA) and uses the same criteria.  See the attachments for more details on the process and how to apply.

Best Practices of Presidential Award Winners Featured at 2011 Baldrige Regional Conferences

The 2011 Baldrige Regional Conferences offer attendees the opportunity to learn from and engage with Presidential Award winning organizations. The conferences will be held in Kansas City, MO, on September 13, and in Birmingham, AL, on September 27.

The two conferences each feature more than 14 current and former Baldrige Award Recipients presenting on their best practices in areas such as leadership, patient safety, and engaging the Gen Y workforce.

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